Last updated 2026-10-16.

Information we collect

We collect information to provide reliable dumpster rental service and to improve your experience. When you call, email or otherwise contact us, request a quote, request service or receive an invoice, we may collect your name, phone number, email address, physical address, and project details such as the dumpster size, the delivery location and the rental duration. When you use the website, we may automatically collect your browser type and version, device type and operating system, IP address and general geographic region, the referring website or search query, and the pages you view and the time you spend on the site. This helps us understand how visitors use the site so we can improve its functionality, content and service.

How we use it

To provide quotes and schedule dumpster delivery or pickup; to respond to inquiries and service questions; to send confirmations, reminders and service updates; to process payments; to improve website performance and the user experience; to maintain internal records for customer service, accounting and legal compliance; and, only if you have opted in, to share promotions or service announcements. We do not sell, rent or trade your personal information.

Sharing with service providers

We share personal information only when it is needed to complete our services or support our operations: with payment processors, with email, chat and customer management platforms, and with delivery partners or subcontractors involved in logistics. Depending on the project, the schedule and the location, we may provide your rental directly or connect you with an independent local dumpster rental provider; when we do, we share the details that provider needs to respond to your request and handle the rental - your name, contact details, project location and rental details. The Terms and Conditions and the Disclaimer explain how those relationships work. Information may also be disclosed if the law requires it or to protect our rights, property or safety.

Cookies and tracking

The website may use cookies, small files stored on your device, to remember your preferences, improve navigation and understand how visitors use the site. This includes analytics tools such as Google Analytics, loaded through Google Tag Manager. You can disable cookies in your browser settings, though some features may not work properly without them.

Third-party services

We may use third-party platforms for payment processing, website analytics such as Google Analytics, advertising such as Google Ads and Facebook Ads, and a website chat tool. These providers have their own privacy policies, and we recommend reviewing them to understand how they handle your information.

Data security

We take reasonable and appropriate steps to protect your personal information from unauthorized access, disclosure, alteration or destruction. The website uses SSL encryption, and access to customer information is restricted to authorized personnel. No online transmission or electronic storage method is completely secure, so while we maintain and update our safeguards, we cannot guarantee absolute security.

Data retention

We keep personal information only as long as needed to provide the service, meet legal obligations or resolve disputes. You may ask us to delete your personal information at any time by contacting us directly.

Your rights and choices

You may ask to access the information we hold about you, correct or update it, delete it, opt out of marketing communications, or withdraw consent where applicable. Contact us at info@hatcitydumpsters.com or (475) 256-5131 to make a request, and we aim to respond within 30 days.

Links to other websites

Pages on this site link to other websites, including official resources such as the City of Danbury, the Town of Brookfield and the other towns we serve, the Housatonic Resources Recovery Authority (HRRA), the Connecticut General Assembly's statutes, the Connecticut Department of Energy and Environmental Protection, the Connecticut Department of Public Health and the Connecticut Department of Transportation. Those websites operate independently, and we are not responsible for their privacy practices or content. Linking to them does not mean any of them endorses or is affiliated with us.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in regulations, technology or our practices. The latest version is always posted on this page, and continued use of the website or our services after an update means you accept the revised policy.

Contact us about this policy

Hatcity Dumpster Rentals, 243-247 Federal Rd, Brookfield, CT 06804 · (475) 256-5131 · info@hatcitydumpsters.com

Privacy Policy